Split the paths
Happy customers can amplify trust on Google. Unhappy customers need a fast private response and a make-good offer.
Guides & playbooks
How to Turn Customer Feedback into More Sales
Convert compliments into reviews and complaints into recovered revenue using structured feedback workflows.
Private issue recovery
Public proof from happy customers
Offer follow-ups after resolution
Track outcomes
Measure recovered cases, coupon claims and review conversions from the same campaign system.
Common questions
How quickly should I reply?
Same-day responses dramatically improve recovery odds for local service businesses.