Ask after a positive appointment
Trigger review requests after completed visits, not during anxious moments. Use short links in reminders and QR cards at reception.
Guides & playbooks
How Dentists Can Get More Patient Reviews
A patient-friendly review system for Australian dental clinics that protects trust and grows Google social proof.
Post-appointment timing
SMS/email + waiting-room QR
Private clinical feedback capture
Keep sensitive feedback private
Route lower ratings to a private form so your team can follow up without pushing unhappy patients straight to Google.
Common questions
Are review incentives allowed?
Avoid incentives that violate Google policies. Focus on convenience and timing instead.