LocalBoost is an Australian local growth platform for reviews, QR campaigns, landing pages, bookings, lead forms, AI marketing copy and reporting — built for cafés, clinics, salons, trades, gyms, NDIS providers and multi-location teams.
Yes. You can start a free 14-day trial to publish campaigns, generate QR codes and test review or booking workflows before choosing a plan.
Yes. Review Booster campaigns let you ask customers after a visit, route happy customers to Google, and keep lower ratings as private feedback for recovery.
Each campaign can generate a QR code that opens your public page. Place codes on counters, tables, vehicles or invoices, then track scans and conversions in reports.
We publish a Privacy Policy aligned with the Privacy Act 1988 (Cth) and Australian Privacy Principles, with NSW-oriented complaint pathways. You remain responsible for how you collect customer data on your campaigns.
Yes. Create multiple business profiles and campaigns under one workspace. Contact us for white-label and agency packaging options.
No. Campaign pages, forms and QR codes are published from your LocalBoost dashboard without custom coding.
Email hello@localboost.com.au or use the Contact page to book a live demo and ask onboarding questions.
Knowledge hub

Everything you need to know about LocalBoost

Detailed answers on reviews, campaigns, locations, agencies, industries, security and Australian privacy - organised by topic.

Getting more Google reviews

LocalBoost helps you generate more Google reviews by automating the entire request process. Instead of manually asking every customer, you set up review campaigns that reach customers through QR codes, NFC cards, SMS and email at the moment they are most satisfied. Happy customers are guided straight to your Google Business Profile to leave a public review, while customers who had a poor experience are routed to a private feedback form so you can resolve the issue before it becomes a negative public review. This smart routing steadily increases your star rating and total review count - the two factors that most influence how you rank in Google Maps and local search. Every scan, request and review is tracked, so you can see which locations, staff members and campaigns generate the most reviews and double down on what works. For Australian local businesses, more reviews mean more visibility, more trust and more customers walking through the door.

Yes. LocalBoost QR codes work with any modern smartphone camera - no app download is required for your customers. When someone points their phone camera at your QR code, it instantly opens a link to your review, booking, coupon or feedback page in their web browser. This frictionless experience is critical for local businesses because every extra step loses customers. You can print QR codes on receipts, table talkers, stickers, flyers, window decals, packaging and business cards, or use NFC cards that customers simply tap. Because there is nothing to install, conversion rates stay high and even less tech-savvy customers can leave a review or make a booking in seconds. Every scan is tracked back to its source so you know exactly which materials and locations drive the most action.

Absolutely. Restaurants, cafés and hospitality venues are among the biggest winners with LocalBoost. You can place QR codes on tables, menus, receipts and counters so diners leave a Google review while the experience is still fresh. Set up review campaigns that trigger after a booking or visit, and use smart routing so glowing reviews go to Google while any complaints come to you privately first. Hospitality lives on reputation and Google Maps visibility, so a steady stream of fresh 5-star reviews directly drives more bookings and walk-ins. LocalBoost also lets you respond to reviews quickly with AI-assisted replies, run coupon campaigns to fill quiet periods, and track which venues and shifts generate the most positive feedback.

Yes. LocalBoost connects directly to your Google Business Profile so you can manage reviews, respond to feedback and publish posts without logging into multiple dashboards. Review campaigns send customers straight to your profile to leave public reviews, and you can reply to incoming reviews with AI-assisted, on-brand responses. Multi-location businesses and franchises can oversee every profile from one place and compare review growth between venues. Keeping your Google Business Profile active, well-reviewed and responsive improves your ranking in Google Maps and local search, which is where most local customers first discover businesses like yours. LocalBoost turns Google Business Profile management from a task that gets forgotten into a consistent part of your growth engine.

Yes, and this is one of LocalBoost’s most valuable features. When a customer rates their experience below a threshold you choose, they are guided to a private feedback form rather than a public review link. You receive an instant alert with the details you need to make things right, giving you the chance to resolve the problem and win the customer back before it ever appears on Google. Meanwhile, satisfied customers are encouraged to share their experience publicly. This protects your online reputation while giving you honest, actionable insight into what needs improving. Over time, the private feedback you collect reveals recurring themes across locations, helping you fix operational issues and deliver a consistently better customer experience.

Bookings, leads & campaigns

Yes. Salons, barbers, beauty clinics, dental and medical practices, physiotherapists and other appointment-based businesses can use LocalBoost booking pages to let customers request and book appointments online. Customers can book from your website, Google profile, social bios or a QR code, and every request lands in one inbox you manage from any device. You can customise booking pages for your services and hours, and pair them with automated reminders to reduce no-shows. Online booking captures demand you would otherwise miss - after hours, on weekends and from customers who would never phone - so your calendar fills faster. Combined with review campaigns and customer automation, LocalBoost helps appointment-based businesses turn interest into confirmed, repeat bookings.

LocalBoost captures leads through landing pages, lead forms, booking pages and QR campaigns, then organises them in one place so nothing is missed. You can build mobile-optimised landing pages for any offer or service without a developer, add lead forms that collect names, phone numbers, emails and enquiry details, and drive traffic to them from QR codes, Google posts, SMS and social. Every lead is tracked to its source, so you know which campaigns and channels actually generate enquiries. Leads flow into your CRM where you can tag, segment and follow up automatically with email and SMS. For Australian service businesses - trades, real estate, NDIS providers and professionals - this turns scattered enquiries into a managed pipeline that consistently converts into customers.

AI credits power every AI feature in LocalBoost - generating campaign headlines, landing page copy, review replies, follow-up emails and SMS, FAQ content and tailored marketing ideas. Each plan includes a monthly credit allowance that resets every billing cycle, with higher plans including more credits for teams that publish often. Credits are only consumed when you actively generate AI content, so a typical local business rarely runs out. If you do need more, you can top up credits at any time without changing your plan. AI credits remove the biggest bottleneck in marketing - creating good content consistently - so you can launch professional campaigns in minutes instead of hiring a copywriter or agency.

Yes. LocalBoost lets you create claimable coupons and special offers with unique codes and redemption tracking. Customers can claim offers through QR codes, landing pages, SMS or email, and you can see exactly how many were claimed and redeemed. Coupons are a powerful way to drive foot traffic during quiet periods, reward loyal customers, and convert first-time visitors into repeat buyers. Because every claim is tracked, you can measure the real return on each promotion and refine your offers over time. Combined with customer automation, you can automatically send coupons to lapsed customers to win them back or to new leads to encourage a first visit.

Yes. You can import your existing customer list into LocalBoost so you can start running review, feedback and marketing campaigns to people who already know your business. Importing your customers lets you immediately request reviews from past happy clients, re-engage lapsed customers with offers, and build segments for targeted follow-ups. Your customer data lives in the built-in CRM alongside new leads and bookings, giving you one complete view of every relationship. This is one of the fastest ways to see results - many businesses generate a wave of new Google reviews within days simply by inviting their existing satisfied customers to leave one.

Locations, franchises & agencies

Yes. LocalBoost is built for multi-location businesses. Each location gets its own campaigns, QR codes, reviews, booking pages and reports, while you manage everything from one login. You can compare performance between venues, roll results up into a single view, and keep each location connected to its own Google Business Profile. Higher plans support more locations, making it easy to scale as you grow or add new sites. This means a multi-venue restaurant group, a chain of clinics, or a franchise network can maintain consistent branding and campaigns across every location while still tracking each one individually. Managing multiple locations from one dashboard saves enormous time compared to juggling separate tools and logins for each site.

Yes. Franchises use LocalBoost to run consistent review, feedback and marketing campaigns across every franchisee location while maintaining central oversight. Head office can set up campaign templates and branding, while each location manages its own reviews, bookings and leads. You get location-level reporting to compare performance across the network and identify which sites need support. Franchise systems benefit especially from centralised Google Business Profile management, standardised review campaigns and shared best-practice templates, ensuring every location delivers the same customer experience and reputation standard. Whether you have five franchisees or five hundred, LocalBoost scales to give both franchisor and franchisee the tools they need.

Yes. LocalBoost offers white-label options for agencies and resellers. You can remove LocalBoost branding, connect your own custom domain, and present the entire platform as your own product to clients. You manage multiple client workspaces from one login, each with their own campaigns, locations and reports, while controlling plans, credits and permissions behind the scenes. White-labelling lets you offer review management, AI marketing and lead generation as a productised, recurring-revenue service under your own brand. It is ideal for marketing agencies, web studios and consultants who want to deliver a complete Australian-focused local growth platform without building software from scratch.

Yes. Agencies can resell LocalBoost as part of their services or as a standalone white-labelled product. With agency plans you get multiple client workspaces, higher credit pools and priority support, so you can onboard clients quickly and manage them all from one dashboard. You set your own pricing to clients and keep the margin, turning LocalBoost into a recurring revenue stream. Because the platform handles reviews, feedback, QR marketing, bookings, leads, automation and reporting, you can offer a comprehensive local growth service without stitching together multiple tools. If you want to build a reselling business across Australia, contact our team to discuss partner pricing and onboarding support.

Yes. On higher and white-label plans you can connect your own custom domain, so campaign pages, landing pages and client dashboards appear under your brand rather than a shared LocalBoost URL. Using your own domain strengthens brand trust, improves consistency across your marketing, and is essential for agencies presenting the platform to clients as their own. Setup is straightforward, and once connected, all your public pages and links use your domain automatically. Custom domains also help with SEO consistency, keeping your campaigns and content under a single branded web presence.

Industries

Yes. Medical centres, dental practices, physiotherapists, chiropractors and allied health providers use LocalBoost to collect patient reviews, manage feedback discreetly, and fill appointment books. You can request Google reviews from patients after a visit, route any concerns to a private feedback form so they are handled sensitively, and offer online booking for consultations. Healthcare reputation is built on trust, and a strong base of recent, positive Google reviews reassures new patients searching for a provider nearby. LocalBoost also helps clinics manage multiple locations, respond to reviews professionally, and reduce no-shows with automated reminders. It is designed to be simple enough for busy front-desk teams to use without training.

Yes. Electricians, plumbers, builders, landscapers, mechanics and other trades use LocalBoost to generate more Google reviews, capture leads and quote requests, and stay top of mind with past customers. After completing a job, you can automatically send a review request by SMS so satisfied customers leave a public review while the experience is fresh. Lead forms and landing pages capture new enquiries and quote requests, and customer automation helps you follow up and win repeat work. For trades, reviews and word of mouth are everything - more Google reviews mean more trust and more jobs. LocalBoost makes it easy to build that reputation consistently without adding admin to your day.

Yes. NDIS providers use LocalBoost to build trust with participants and families, collect feedback, and generate enquiries. Positive reviews and testimonials are powerful when families are choosing a provider, and LocalBoost helps you request them from happy clients while handling any concerns privately and sensitively. Lead forms and landing pages capture new enquiries, and customer automation keeps communication consistent. Because the platform is simple and works across devices, support teams can use it without technical training. LocalBoost helps NDIS providers present a professional, trustworthy online presence and generate a steady flow of enquiries from families searching for services in their area.

Yes. Gyms, fitness studios and personal trainers use LocalBoost to grow reviews, capture trial and membership leads, and re-engage lapsed members. Run QR campaigns at the front desk and on equipment to collect Google reviews, use landing pages to promote trial passes and challenges, and capture leads with simple forms. Customer automation lets you follow up with prospects, welcome new members, and win back people who have stopped attending - all automatically. More reviews and a stronger local presence help you stand out against nearby gyms, while lead capture and automation keep your membership pipeline full. LocalBoost gives fitness businesses one platform to attract, convert and retain members.

Data, security & privacy

Customer data security is a priority. LocalBoost uses secure, encrypted connections and reliable infrastructure to protect the data you and your customers entrust to the platform. Access to customer records is controlled through user accounts and permissions, so team members only see what they need to. Your customer lists, leads, bookings and feedback are stored securely and are never sold. For businesses in regulated industries like healthcare and NDIS, this security-first approach helps you collect reviews and manage customers with confidence. If you have specific security or compliance requirements, our Australian team can walk you through how LocalBoost handles and protects your data.

LocalBoost is built for Australian businesses with data hosting and infrastructure chosen for reliability, performance and compliance. Hosting your platform on dependable infrastructure means fast page loads for your customers - critical for QR scans and mobile bookings - and consistent uptime for your campaigns. If you have specific data residency or hosting requirements for your industry or organisation, contact our team and we can provide details on where and how your data is stored so you can meet your obligations with confidence.

LocalBoost is designed with Australian businesses in mind, including the requirements of the Australian Privacy Principles. The platform gives you control over the customer data you collect, how it is stored, and how customers can be contacted, helping you meet your privacy obligations. You collect only the information you need through your forms and campaigns, and you manage consent and communication preferences within the platform. For industries with strict privacy requirements - such as healthcare and NDIS - this Australian focus is a key advantage over generic overseas tools. If you have specific compliance questions, our team can help you understand how LocalBoost supports your privacy responsibilities.

No. LocalBoost is built to be used by business owners and their teams, not developers. Everything - campaigns, QR codes, landing pages, booking pages, lead forms, automations and reports - is created through a simple visual interface with no coding required. The AI campaign builder writes your content, and templates give you a professional starting point for every campaign. Most businesses launch their first review or lead campaign the same day they sign up. If you ever need a hand, our Australian support team is available to help you get set up and make the most of the platform. If you can use a smartphone, you can use LocalBoost.

Still have questions?

Our Australian team can help with setup, plans, campaigns, AI credits and reselling the platform.